Services

Services

March 29, 2021 2025-03-04 15:05

In Neapolitan tradition, the guest is sacred. For us, it’s essential to welcome you with the warmth of an old friend and the elegance of a grand hotel.

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what will you do today?

Travel concierge

At the time of booking, you can request the free assistance of our travel concierge, who will guide you in selecting and booking activities. Additionally, they will help you make the most of your stay and ensure that your experience in Naples is unforgettable.

truly by your side

Exclusive welcome

For your welcome, you can choose to be greeted by one of our staff members directly upon arrival at the airport or train station. Alternatively, the concierge can meet you at Piazza Francese for luggage retrieval and escort you to check-in.
A transfer service to/from the airport or Garibaldi Central Station is also available at a total cost of €50, which includes luggage fees.

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“e che t’o dico a fa”

Neapolitan breakfast

In Naples, food is a serious matter. For this reason, the breakfast at Poetica Hotel is exclusively Neapolitan: a selection of croissants, sfogliatelle, and typical pastries from the Neapolitan tradition, combined with a good Neapolitan espresso and/or cappuccino. These are the perfect choices to energize you for a day full of adventures awaiting you in the city.

At your convenience and preference

Room service

Upon reservation or request, our bar can serve beverages and snacks à la carte directly to your room. If you prefer something more substantial, you may choose from the rich offerings the city provides. We will be happy to accept your food delivery and deliver it to your room.

paradise view

Sky bar

Our Sky Bar, with a view of the Maschio Angioino, is available for your enjoyment from 7:00 to 11:00 and from 18:00 to 23:00. It is also available for meetings or special events. You can request a personalized service at the reception.

CARE AND ATTENTION

Full-Service Reception

  • Our reception is here to cater to your needs: from traditional hotel services (laundry, transfers, luggage storage, etc.) to exclusive tourist services, the staff at Poetica Hotel is at your disposal to make your stay unforgettable. Additionally, upon request, you will find:
  • Internet station with printer
  • Kettle and Tea Kit
  • Playstation 5 video game

special services tailored to you!

Meet & Drink

For your meetings, we have designed a unique format: the option to use the meeting area from 11:00 to 17:00 and enjoy drinks provided directly from our Sky Bar.

Explore

Rooms & Suites

Each room is a unique concept, designed to complement the distinctiveness of the property and the locale in which Poetica is born, while simultaneously embodying the deepest essence of our vision.

View the rooms.

LOCATION?

Absolutely perfect!

Poetica Hotel is situated in the heart of Naples, just steps away from the iconic Maschio Angioino.

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